Excellence in Management

Characteristics of Excellent Management were identified and it’s come from organizations which remained increasingly productive and internationally competitive. These organization :

·  Had a bias for action : organizations which were keen on experimenting and implementing decisions quickly;

·   Learned about the needs of their customers : many of organizations which were deemed innovative obtained ideas for good products from their customers by listening carefully and regularly;

·  Promoted entrepreneurship and management autonomy : these organizations encouraged practical risk-talking and supported good attempts at creativity;

·  Obtained productivity by paying close attention to the needs of their staff : every individual on the staff is regarded as important and a sources of quality and productivity gain;

·   Were encourage by the philosophy of their organization’s leaders;

·   Concentrated on the business they knew best : excellent performance seemed to favour organizations which stayed reasonably close to the business they knew how to run best;

·    Had an organization structure that was simple with a “lean” staff : the  structural forms and systems of successful companies were simple with a small number of top-level staff and an absence of matrix structures;

·  Were organized in a centralized or decentralized manner, whichever was appropriate: this involved combining firm central direction with maximum individual autonomy.

It can be seen that the above attribute are characteristic of management activities, skills and functions which are helped in managing companies in a competitive environment.

Management may be defined as a process whereby scarce resources (human, material and financial) are combined to achieve organizational goals. Without Management, people would pursue their own objectives independently and this would lead to waste and inefficiency. Management s therefore needed to reach objectives, maintain a balance between conflicting a goals and achieve efficiency and effectiveness.

The basic element of management may be defined as planning, organizing, directing, controlling, and coordinating. There are many either ways of organizing managerial knowledge, for example by examining what managers do, or what skills they need.

Management is both an art and a science. Applying knowledge of the management process effectively requires good judgement. Managers must serve many groups, including owners, employees, customers, governments, the community and society in general. These groups make the managerial task more complex.

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